Privacy Policy
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Who are We
Registered Name: PIXELMOOSE (PTY) LTD trading as www.upvc.co.za
Registration Number: 2018 / 561739 / 07
Registered Address: Three Rivers, Gauteng 1929
Referred to in this Privacy Policy as “www.upvc.co.za”, “we”, “us” and/or “our”
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Introduction
www.upvc.co.za Develops and operates a website that connects vetted, suitably qualified, and skilled uPVC manufacturers to anyone who requires their services. The use of the website, the content, and the services are made available to customers and service providers via the internet and mobile devices.
www.upvc.co.za Respects and acknowledges the importance of protecting your personal information and is committed to complying with applicable laws governing the processing of personal information. The purpose of this Privacy Policy is to explain the personal information we process when you use our services, how and why we process your personal information, how we use it, and what security measures we have in place to safeguard your information and your rights with respect to your personal information, in compliance with the Protection of Personal Information Act 4 of 2013 (“POPIA” or the “Act”).
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What is Personal Information
Personal information means any information relating to an identifiable, living, natural person and where it is applicable, an identifiable, existing juristic person such as a company, including but not limited to:
(a) any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person;
(b) correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;
(c) the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person.
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Information that we process
We only process the minimum personal information that we consider necessary for ordinary business purposes which include our obligations to comply with applicable laws and regulations. Depending on the business relationship we establish or intend to establish with you as a customer, we may process different categories of your personal information.
You can choose not to provide your personal information, however, depending on whether the requested personal information is mandatory for the purposes of establishing the business relationship, we may not be able to conclude or consider concluding a business relationship with you.
You are free to browse our website without providing any personal information to us.
Depending on the type of business relationship we establish or intend to establish with you, the personal information that we process may include names and contact information of persons.
In addition, we also use third-party tracking software provided by Google Analytics to monitor your use of our website to enable us to further improve your use and the functionality of our website. This software enables us to monitor actions such as your keypresses, mouse movements, clicks, etc. No sensitive and/or personal information is recorded, however, should you wish to opt out of the software being used, you are free to do so by installing this software and following the instructions there.
We will not process or ask for any special personal information about you, such as information relating to your health, religion, political beliefs, race, or sexual orientation.
www.upvc.co.za Does not knowingly collect personal information from children (individuals under the age of 18). If you are under the age of 18 you may not use our Service and please do not submit any personal information to us. We will delete any personal information of children immediately upon becoming aware of it.
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How we collect personal information
We may collect your personal information in a variety of ways when you interact with us, including when:
you engage us to provide our products and/or services; we respond to your inquiries and requests; as a result of communications between you and our representatives; we obtain feedback from you about our products and services; we conduct our administrative and business functions.
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Sharing your personal information
We will only share your personal information in accordance with your consent and/or in the ordinary course of conducting our business, including to comply with applicable laws and regulations.
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Security measures
www.upvc.co.za Is committed to protecting all personal information from misuse, loss, unauthorized access, modification, or disclosure by using a combination of physical, administrative, and technical safeguards and contractually requiring that any third parties to whom we disclose personal information in the ordinary course of business have sufficient safeguards in place to afford the same or similar protections.
Whilst www.upvc.co.za makes every effort to secure its websites, you should note that the internet is not completely secure; thus when you submit or post personal information online, you should be aware that www.upvc.co.za cannot guarantee the security of any personal information that you submit or post online and we cannot guarantee the security of any information or data which is transmitted over public or third-party networks.
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Direct Marketing
We do not provide your personal information to unaffiliated third parties for direct marketing purposes or sell, rent, distribute or otherwise make personal information commercially available to any third party.
You can choose whether you wish to receive marketing communications from us by email, SMS, social media platforms, and phone. Even when you have agreed to this, you may opt out of receiving future marketing materials from us at any time and manage your communication preferences by:
following the unsubscribe instructions included in each marketing email or SMS text message from us, or sending an email to info@upvc.co.za including your details and a description of the marketing material you no longer wish to receive from us.
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Cookies and similar technologies
When you access our website, we may use cookies and similar technologies. These technologies collect information that your browser sends to our websites. You may set your computer browser to reject cookies but this may preclude your use of certain parts of the service.
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Social Media
We operate and communicate through our designated channels, pages, and accounts on some social media sites to inform, help and engage with our users. The general public can access and read any information posted on these sites.
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Links to third-party websites and applications
Our websites may contain links to sites and applications operated by third parties. We are not responsible for any third-party content or privacy statements.
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Retention of your information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
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Your rights
You can contact us at any time to exercise your rights regarding your personal information.
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Changes to our Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website.
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How to contact us
If you have any questions, please contact us at: Email: info@upvc.co.za
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Validity and document management
This document is valid as of 5 March 2025
